Privacy Policy

Last Updated: October 10, 2025

This Privacy Policy explains how 3D RENT hub (“3D RENT hub,” “we,” “us,” or “our”), operated by Parworks LLC, collects, uses, discloses, and protects personal information when you use our website, applications, and marketplace platform (the “Services”). By accessing or using the Services, you agree to this Privacy Policy.

1. Scope and Acceptance

1. This Privacy Policy applies to information we collect when you:
   1. Visit or use our website, mobile applications, or online services;
   2. Create an account;
   3. List equipment as a vendor;
   4. Request or complete a rental as a renter;
   5. Post a product review or rating; or
   6. Communicate with us.
2. By using the Services, you accept the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

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2. Categories of Information We Collect

1. Information You Provide Directly.
   1. Account and profile information: name, company name, email, phone number, billing and shipping address.
   2. Transaction details: rental dates, equipment details, shipping addresses, tracking numbers, invoices, refunds.
   3. Verification and compliance: IDs, business registrations, tax identifiers, Certificates of Insurance (COIs), and replacement value statements.
   4. Communications and user-generated content: messages, product reviews, ratings, support requests, and feedback.
2. Information Collected Automatically.
   1. Device and connection information: IP address, browser type, operating system, device identifiers.
   2. Usage data: pages visited, clicks, time spent, and activity on the Services.
   3. Cookies and similar technologies: used for login, preferences, analytics, and site performance.
   4. Location: approximate location based on IP address.
3. Information from Third Parties.
   1. Identity verification and fraud checks.
   2. Payment and shipping data from Stripe and carriers.
   3. Insurance information from partners if required for coverage.

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3. How We Use Personal Information

1. We process personal information to:
   1. Operate, provide, and maintain the Services.
   2. Process payments and rentals. Note: Payment information is processed securely by Stripe. We do not store your full card details.
   3. Verify identities, prevent fraud, and ensure security.
   4. Facilitate shipping and logistics.
   5. Manage insurance requirements and claims.
   6. Publish product reviews and ratings you submit.
   7. Communicate with users (transactional updates, support, policy notices).
   8. Improve, personalize, and analyze Services.
   9. Comply with legal and regulatory obligations.
2. Marketing. With your consent, we may send promotional emails. You can opt out at any time.
3. No Sale of Data. We do not sell your personal information.

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4. Sharing and Disclosure

1. With other users: Vendors and renters see limited details needed to complete a transaction.
2. With service providers: Stripe (payments), shipping carriers, insurance partners, hosting, analytics, and fraud-prevention providers.
3. Legal reasons: To comply with laws, enforce terms, or protect rights and safety.
4. Business transfers: If we are involved in a merger, acquisition, or sale of assets.
5. Aggregated data: Shared only in de-identified or anonymized form.

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5. Cookies and Tracking

1. We use cookies and similar technologies for authentication, functionality, analytics, and site improvements.
2. You can disable cookies in your browser, but some features may not work properly.

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6. Your Privacy Rights (U.S. State Laws)

1. Depending on your state, you may have rights to:
   1. Access the personal information we hold about you.
   2. Request correction or deletion of your information.
   3. Obtain a copy of your information in portable format.
   4. Opt out of the “sale” or “sharing” of personal information (we do not sell personal data).
2. To exercise your rights, email contact@3drenthub.com. We may need to verify your identity.

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7. Data Retention

1. We retain personal information while your account is active and as necessary for legal, tax, and fraud-prevention obligations.
2. Once no longer needed, data is securely deleted or anonymized.

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8. Security

1. We use safeguards (encryption, access controls, monitoring) to protect data.
2. No system is completely secure; please protect your account credentials.

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9. Children’s Privacy

1. The Services are not intended for individuals under 18. We do not knowingly collect information from minors. If we learn we have, we will delete it.

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10. Changes to This Policy

1. We may update this Privacy Policy periodically.
2. Material changes will be communicated through the Services or by email.

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11. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us at:

Email: contact@3drenthub.com

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