Terms of Service

3D RENT hub — Terms of Service & Master Rental Agreement (USA)

Last Updated: April 18, 2026

3D RENT hub is a marketplace platform operated by PARWORKS LLC (doing business as 3D RENT hub).

1. Key Definitions

1. Platform means the 3D RENT hub website(s), subdomains, applications, and related services.
2. 3D RENT hub, “we,” “us,” or “our” means PARWORKS LLC (doing business as 3D RENT hub).
3. Vendor means a User that offers Equipment for rent (and, where enabled, for sale).
4. Renter means a User that requests, books, or rents Equipment from a Vendor.
5. User means any individual or entity that accesses or uses the Platform, including both Vendors and Renters.
6. Listing means a Vendor’s offer describing Equipment and commercial terms.
7. Replacement Cost Value (RCV) (sometimes referred to as “Replacement Value” or “RV”) means the full cost to replace the Equipment new, or if not available new, with adequately comparable Equipment of like kind and quality (including sales or use tax, shipping, and configuration), as set by the Vendor in the Listing and reflected in the Order.
8. Order means the complete booking record created and maintained on the Platform for a rental, including:(a) the Invoice(s) or confirmation documents; (b) rental dates, Equipment configuration, and RCV; (c) Renter and Vendor information; (d) payment, tax, deposit, and shipping details; (e) insurance certificates (COIs) and related documentation; and (f) all communications, modifications, and status updates recorded in the Order thread. If an Order includes Equipment from more than one Vendor, these Terms apply separately as between the Renter and each applicable Vendor with respect to that Vendor’s Equipment and portion of the Order. Together with these Terms, each Order constitutes the legally binding Rental Agreement between Vendor and Renter.
9. Invoice means the confirmation and billing document generated by the Platform for an Order, which includes rental dates, Equipment configuration, RCV, Renter and Vendor information, payment and shipping details, and Order status updates. Each Invoice forms part of the Order and serves as a record of the Rental Agreement for evidentiary and insurance purposes.
10. Equipment (also “Product”) means the items identified in the Listing or Order, including all cases, accessories, software, dongles, and consumables if specified.
11. COI means a certificate of insurance naming the Vendor as loss payee and/or additional insured where applicable.
12. Start Date and End Date mean the first and last day of the rental period shown in the Order, and include all calendar days between them. Any extension or change to the rental period must be agreed to by the Vendor, documented through the Platform, and becomes part of the Rental Agreement.
13. Business Day means Monday–Friday excluding U.S. federal holidays at the Vendor’s shipping location. Business Day references apply to shipping, inspection, and communication timelines only. Rental charges accrue on a calendar-day basis unless otherwise stated in the applicable Order.
14. Order Amount means the rental charges, shipping charges, taxes, and other amounts charged for the Order through the Platform, but excludes any refundable security deposit, preauthorization, hold, or other security posted in connection with the Order unless expressly stated otherwise.

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2. Acceptance of Terms; Electronic Records & Signatures

1. By accessing or using the Platform, creating a Listing, requesting or accepting an Order, paying or receiving payment, or taking delivery of Equipment, you agree to be bound by these Terms and by our Privacy Policy.
2. Your actions on the Platform, including clicking to accept Terms, creating an account, submitting or accepting an Order, or completing payment, constitute your electronic signature and create a legally binding agreement under the federal ESIGN Act. You also consent to receive records, notices, and communications electronically through the Platform and by email.
3. You may print or save a copy of these Terms for your records.

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3. 3D RENT hub’s Role; Marketplace Model

1. Marketplace Function. 3D RENT hub enables Vendors and Renters to discover each other, exchange messages, configure Orders, and process payments and taxes where applicable. Except for any Equipment listed under its own profile, 3D RENT hub is not an owner, lessor, or operator of Equipment.
2. No Agency or Brokerage. 3D RENT hub is not an insurer, broker, agent, or contracting party. Rentals are entered directly between Vendors and Renters. 3D RENT hub does not negotiate, sign, or act on behalf of any User.
3. Payment Processing. Payments are facilitated through Stripe or other authorized payment processors. Payment flows may involve different charge structures, connected accounts, fees, refunds, adjustments, transfers, and other processor-supported mechanisms. 3D RENT hub may facilitate and coordinate payment-related actions through third-party payment processors based on Order records and Platform activity, including fee calculations, tax handling, and administrative adjustments such as refunds. These activities are performed in a technical and administrative capacity and do not create any agency, partnership, or representative relationship between 3D RENT hub and any User. 3D RENT hub is not the merchant of record, bank, insurer, or guarantor of any User’s performance unless expressly stated otherwise.
4. Tools and Integrations. Convenience integrations (e.g., FedEx rates, Avalara taxes, and document uploads such as certificates of insurance (COIs)) may be made available through the Platform. Users remain responsible for verifying shipping, tax, insurance, and legal requirements.

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4. Eligibility; Business Use

1. Business Capacity. The Platform is for professional or commercial use; Users must participate in a business capacity (company, sole proprietorship, or other entity). It is not designed for purely personal or household transactions.
2. Age and Capacity. You must be at least 18 and legally able to enter binding contracts.
3. Authority to Bind an Entity. If acting for a business, you are authorized to bind it; both you and the entity are jointly and severally responsible.
4. Jurisdiction and Compliance. Use is intended for the United States and must comply with applicable laws, including export control and sanctions laws. Additional verification, deposits, insurance requirements, or payment restrictions may apply based on risk or operational considerations.
5. Accuracy of Information. 3D RENT hub may suspend or terminate access if information provided is false, misleading, or incomplete.
6. Vendor Location. Vendors must be established in and operate from the United States. Listings must reflect Equipment located within the United States unless otherwise approved by 3D RENT hub.

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5. Accounts; Verification; Security

1. Account Creation. Register to access features and keep information accurate and current.
2. Verification Requirements. We may require identity, business, insurance, tax, or other verification (including KYC) before Listings, Orders, payouts, or other activity; failure to comply may limit or terminate access. Certain verification requirements may be imposed by third-party providers (such as payment processors, e.g., Stripe), and Users must comply with those requirements as a condition of using related services.
3. Account Security. You are responsible for credential security and all activity by authorized users under your account.
4. Unauthorized Use. Users must notify 3D RENT hub immediately of any breach or unauthorized access to their account. 3D RENT hub is not liable for any losses arising from unauthorized access to any account.
5. Account Integrity. One primary Vendor account per business. Additional authorized users may be permitted under that account where supported by the Platform. Accounts may not be sold, transferred, or assigned to another person or entity without 3D RENT hub’s prior written consent.

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6. How Rentals Form; Order of Precedence

1. Formation of Rental Agreement. A rental is formed when a Renter submits an Order and the Vendor accepts it by (a) confirming through the Platform or (b) fulfilling the Order, including by shipping, delivering, or making the Equipment available for pickup.
2. Contract Components (order of precedence).
   1. These Terms;
   2. The Order (including Vendor addenda, terms or conditions accepted in the Order thread);
   3. The Listing on the Platform;
   4. Any Vendor-specific terms shown with the Listing or Order.
3. Conflicting Terms. Vendor-specific terms may supplement but not override these Terms and are enforceable only if presented via the Platform and accepted in the Order.
4. Invoices and Receipts. Invoices, receipts, and payment confirmations form part of the Order as a record of the transaction and do not by themselves modify the agreed terms of the Order or these Terms.

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7. Platform Records and Communications

1. Business Records. Orders, messages, emails, timestamps, change logs, invoices, RMAs, and related records generated, transmitted, or stored through the Platform (including associated emails) are admissible business records with the same legal effect as paper originals. Records generated by third-party service providers involved in processing transactions (including payment processors, financial institutions, tax services, and carriers) may also be relied upon as supporting evidence of transactions and activity.
2. Electronic Notices. Notices, updates, invoices, or receipts may be delivered via the Platform or by email to the address on file and are deemed received when sent or posted, regardless of whether actually opened or read. The Platform is not responsible for spam filtering, outdated contact information, or failures or delays caused by third-party systems or technical issues outside the Platform’s control.
3. Record Preservation. Records may be archived, deleted, or otherwise modified in accordance with the Platform’s operational and legal requirements. 3D RENT hub does not guarantee that records will be retained. Users are responsible for downloading and retaining copies of records relevant to their transactions.

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8. Payments, Authorizations, and Collections

1. Payment Processing. Payments are processed by third parties (e.g., Stripe).
   1. Renters. By placing an Order, the Renter authorizes the charging, capture, refund, reversal, adjustment, or application of rental charges, deposits, shipping, taxes, fees, and other amounts as presented at checkout, as well as any additional amounts that may arise in accordance with these Terms and the applicable Order (such as return shipping, insurance, or damage-related charges). The Renter also authorizes the placement and release of payment authorizations or holds where applicable.
   2. Vendors. Vendors authorize the processing of refunds, reversals, and related payment adjustments in accordance with these Terms and the applicable Order.
   3. Users. Users agree to cooperate in connection with payment disputes, chargebacks, and related investigations.
   4. Platform Rights. The Platform may offset amounts owed by a User against any amounts payable to that User, place accounts on hold, or pursue lawful collection of unpaid balances.
2. Vendor Proceeds and Fees. Payments to Vendors are made through the payment processor in accordance with the processor’s terms. Amounts payable to Vendors may be subject to processor timing, application fees, reversals, offsets, reserves, refunds, tax-related adjustments, or other payment-related or administrative actions. 3D RENT hub is not responsible for processor delays, withholding, reversals, failed settlements, or banking issues outside the Platform’s reasonable control.
3. Late Fees and Interest. Past-due balances may accrue interest at a rate of 1.5% per month, or if lower, the maximum rate permitted by applicable law; administrative, dispute, or collection fees may apply.
4. Vendor Plan Fees. Vendors may be required to enroll in a Vendor Plan to list Equipment and access certain Platform features. Vendor Plans may include a recurring or one-time membership fee (“Membership Fee”), which may be charged on a monthly, annual, or other basis, and transaction-based fees (each, a “Transaction Fee”).
   
   1. Membership Fees. Vendors agree to pay any applicable Membership Fee in advance and on time. Failure to pay such fees may result in suspension of Listings, restriction of account functionality, withholding of payouts, or account suspension until payment is made. Repeated failure to pay may result in termination of the Vendor account.
   2. Transaction Fees. Vendors agree that a Transaction Fee may be applied to each Order processed through the Platform, as specified by the applicable Vendor Plan. Such fees may be collected through the payment processor (for example, as part of an application fee through Stripe Connect) or through other Platform-supported mechanisms.
   3. Plan Changes. Vendors may change their Vendor Plan through the Platform. Any change applies from the time it is made on the Platform, and the fees for the new Vendor Plan apply from that time.
   4. Refunds of Vendor Plan Fees. Membership Fees are non-refundable once charged, except where required by applicable law. Transaction Fees are typically adjusted when a full or partial refund is issued.

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9. Taxes

1. Marketplace-Facilitated Transactions. Where required by applicable law, 3D RENT hub may act as a marketplace facilitator and calculate, collect, and remit applicable sales tax, which is calculated at checkout based on the delivery destination or pickup location, as applicable.
2. Tax-Exempt Customers. To claim tax exemption, the User must submit a valid exemption certificate at least forty-eight (48) hours (two (2) Business Days) prior to checkout and notify the Platform. Certificates submitted fewer than forty-eight (48) hours (two (2) Business Days) prior to checkout may not be processed in time. If a valid exemption certificate is not provided and processed prior to checkout, applicable tax may be charged. Users seeking tax-exempt treatment are responsible for ensuring that exemption is properly applied prior to completing checkout. Certificates submitted after checkout may be reviewed by the Platform, but any adjustment is not guaranteed and is subject to the Platform’s administrative handling.
3. Vendor Obligations. Vendors are responsible for any income, franchise, gross-receipts, or other taxes arising from amounts they receive and agree to indemnify 3D RENT hub for failures to comply.
4. No Tax Advice. Users must determine their own tax obligations and consult professionals as needed.

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10. Shipping, Title, and Risk of Loss

1. Shipping Method. Unless local pickup is agreed, shipments use the carrier or service in the Order. Displayed rates are carrier-estimated based on inputs and may differ from actual charges; parties are responsible for surcharges, dimensional weight, address corrections, residential fees, fuel, or re-delivery, etc. For return shipments, the Renter shall use the same service level as the outbound shipment unless otherwise agreed with the Vendor.
2. Risk Allocation in Transit.
   1. Outbound (Vendor to Renter). Vendor bears risk until delivery, pickup, or hand-off to the Renter, and receipt in good condition.
   2. Return (Renter to Vendor). Renter bears risk from release to the carrier until delivered back in good condition and is responsible for any loss or damage during return transit.
3. Packaging and RMAs. Renters must retain and reuse original cases, containers, protective packaging, and follow de-installation, repackaging, and RMA instructions. Missing cases or inadequate packaging or improper labeling may be treated as damage and may result in additional charges, including deductions from deposits or other charges to the Renter under the Order.
4. Title. Title remains with the Vendor; Renter acquires only temporary possession or use and may not create liens, encumbrances, or security interests.
5. Shipping Carriers and Claims. Parties must follow applicable carrier packaging and claims procedures. The Platform is not a carrier, insurer, or claims intermediary, and is not responsible for the acts, omissions, delays, or outcomes of carriers or other third-party service providers.

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11. Insurance and Security Deposits

1. Insurance Requirements. The Platform does not mandate insurance for Vendors or Renters. Any insurance requirement is determined solely by the Vendor and disclosed on the applicable Listing. When an Order is placed, the Listing terms, including any insurance requirement, are incorporated into the Order. The Platform facilitates access to third-party insurance providers and enables the upload and storage of insurance documentation in connection with an Order, but does not verify, endorse, or guarantee the adequacy of any insurance and does not act as an insurer, broker, or agent.
2. Renter Insurance (if Required by Vendor). Where a Vendor requires renter insurance for the rented Equipment, such insurance must be maintained by the Renter as specified in the applicable Listing and Order.
3. Primary Coverage. Renter’s insurance is primary for the entire rental term, including pickup or delivery and return days. If required, the Renter must provide a valid COI naming the Vendor as loss payee and/or additional insured for full RCV. Where the Platform makes insurance options available (e.g., Athos), Vendors are encouraged to accept valid certificates from such providers. Proof of insurance must be uploaded before shipment or pickup.
4. No-Insurance Scenario (if allowed by Vendor). If a Vendor rents without requiring insurance, the Renter assumes full financial responsibility up to RCV for loss or damage, including but not limited to theft, mysterious disappearance, or missing items. Any deposits or payment holds may be applied toward such charges but do not limit the Renter’s total financial responsibility.
5. Deposits.
   1. Vendors may require a refundable security deposit or other form of security in connection with an Order.
   2. A deposit may be used as an additional tool to secure performance of the rental obligations and may be applied, in whole or in part, to unpaid rent, late charges, damage, loss, contamination, missing accessories, shipping-related charges, or other amounts properly owed under these Terms or the applicable Order.
   3. Deposits may be handled through preauthorizations, holds, refunds, or other payment-provider-supported methods.
   4. Any unused portion of a deposit may be released or refunded, in full or in part, after return of the Equipment and inspection by the Vendor, following resolution of any outstanding issues, subject to payment processor timelines and applicable law.
   5. A deposit is separate from the Order Amount and is not subject to cancellation, decline, no-show, or refund percentage calculations, but may be released, refunded, or applied in accordance with these Terms and the applicable Order.
6. Insurance as a Condition of Shipment or Pickup. Where insurance is required, the Renter must upload a COI to the Order for Vendor review and approval prior to shipment or pickup. Orders that do not meet this requirement may be held or declined. Vendors are expected to use reasonable efforts to review submitted insurance documentation within one (1) Business Day and are not required to ship or make the Equipment available for pickup until insurance coverage is confirmed.
7. Insurance Coverage Verification and Platform Disclaimer. 3D RENT hub does not verify, endorse, guarantee the sufficiency, accuracy, or authenticity of insurance documents and acts solely as a repository for such documents.

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12. Rental Period, Extensions, Late Return, and Non-Return

1. Rental Period. The rental period for an Order runs from the Start Date through the End Date, as defined in the Order. Equipment must be delivered or made available for pickup no later than the Start Date, unless otherwise agreed in the Order. Return shipment must use the same service level as outbound unless otherwise agreed. Equipment received by in-person pickup must be returned in person unless the Vendor authorizes shipment. Time is of the essence.
2. Extensions. Any use beyond the original term requires Vendor’s written consent via the Order thread or a new Order; subject to availability or pricing.
3. Late Return. Late return may result in additional rental charges or other applicable charges as specified in these Terms or in the applicable Order or Listing, until the Equipment is returned to the Vendor or accepted by the carrier for return shipment, as applicable.
4. Non-Return and Conversion. Failure by the Renter to return the Equipment after notice is provided by the Vendor or the Platform through the Platform or by email may be treated as a total loss at RCV, together with accrued rental charges, collection costs, and recovery expenses, and may be reported as theft or conversion.
5. Condition on Return. The Vendor must inspect returned Equipment within two (2) Business Days after delivery to the Vendor. Any issues must be reported to the Renter through the Platform (Order thread), with supporting evidence, including timestamped photos where applicable. Deposits or payment holds may remain in place during inspection and resolution of any claims. Failure by the Vendor to report issues within this period through the Platform may be deemed acceptance of the return condition, except for latent defects or damage not reasonably discoverable upon inspection.

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13. Inspection, Condition, Use, and Location

1. Initial Inspection. The Renter shall inspect the Equipment upon delivery or pickup and report any issues to the Vendor through the Platform (Order thread) within two (2) Business Days, with supporting evidence, including timestamped photos where applicable, to allow the Vendor to review and address the issue.
2. Use and Care. The Renter shall: (i) use only as intended and in accordance with manufacturer guidance; (ii) ensure trained, qualified operators; (iii) keep the Equipment secure; (iv) not alter or service the Equipment without the Vendor’s prior consent documented in the Order or by email; (v) not remove, alter, or tamper with serial numbers, identification labels, software license keys, dongles, or access credentials; (vi) comply with laws and permits; (vii) not create or allow any liens or encumbrances on the Equipment; and (viii) not move the Equipment across national borders and to use the Equipment only within the United States, unless expressly approved in writing by the Vendor documented in the Order or by email; any unauthorized use, transport, or relocation outside of the United States constitutes a material breach of this Agreement.
3. Software. Any software provided as part of the Equipment, including embedded or installed software, may be used only during the rental period and solely in connection with the Equipment or as otherwise provided in the applicable Order, and is subject to the applicable end user license agreement (EULA). The Renter shall not copy, reverse engineer, decompile, modify, distribute, or circumvent any license or security controls.
4. Mid-Rental Failure or Defect. If the Equipment becomes inoperable during the rental period for reasons not caused by misuse, neglect, or unauthorized modification, the Renter must notify the Vendor through the Order thread within one (1) Business Day, provide supporting evidence, and cease use of the Equipment. The Vendor will determine appropriate next steps, which may include technical guidance, replacement, or, where applicable, a refund, as determined in accordance with these Terms and applicable law.

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14. Renter Responsibility, Repair or Replacement, Data, and Insurance Coordination

1. Renter Responsibility. From delivery to confirmed return, the Renter is responsible for theft or mysterious disappearance; accidental damage; negligent use or misuse; loss or damage during return transit; contamination requiring specialized cleaning or certification; and missing components, accessories, cases, cables, documentation, or other parts of the Equipment.
2. Repair or Replacement. Minor issues may be settled directly between the Renter and the Vendor. For damage, loss, or contamination that prevents the Equipment from being restored to a safe and certifiable condition, in which case it may be treated as a total loss, or missing components or accessories, the Renter remains responsible for the cost to restore the Equipment to its pre-rental state or to replace the Equipment, up to the RCV. Deposits may be held until settlement is complete.
3. Data. The Vendor is not responsible for the Renter’s data or work product. The Renter must remove such data before return and may be charged for any data deletion, wiping, or sanitization required after return.
4. Insurance Coordination. Where insurance applies, both parties must cooperate with insurer requests. 3D RENT hub is not a party to any insurance contract and does not adjust or guarantee coverage or payment.

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15. Cancellations, Return / Refund Requests, No-Shows, and Early Returns

1. Cancellation vs. Return / Refund. Cancellation of an Order is permitted only with the Vendor’s approval and only prior to the Equipment being shipped, handed to a carrier, made available for pickup, or otherwise transferred to the Renter. Following shipment, carrier handoff, pickup, or other transfer to the Renter, cancellation is no longer permitted, and any issue, dispute, or normal completion of the rental shall proceed through the Platform’s Return / Refund request process.
2. Scope of Refunds. Refunds apply only to amounts paid for the Order through the Platform. Unless expressly stated otherwise in these Terms, refunds do not include any refundable security deposit, preauthorization, hold, or other security. The Platform and Vendors are not responsible for, and shall not be required to refund, any third-party costs or expenses not included in the Order Amount, including insurance premiums or other third-party services. Any such costs must be addressed directly with the applicable third-party provider.
3. Possible Refund Outcomes. A Return / Refund request may result in no refund, a partial refund, or a full refund of the Order Amount or applicable portions thereof, as determined in accordance with these Terms and applicable law.
4. Renter-Initiated Cancellation Requests Before Shipment or Pickup. A Renter may request cancellation before shipment or pickup, but cancellation is not automatic and remains subject to Vendor review and approval.
   1. Cancellation requests are classified based on timing relative to the Start Date:
      1. More than ten (10) Business Days before the Start Date is considered a Normal cancellation.
      2. Ten (10) Business Days or less before the Start Date is considered a Late cancellation.
   2. If a cancellation is approved, the following refund percentages apply unless otherwise required by applicable law:
      1. For a Normal cancellation, the refund shall be between seventy-five percent (75%) and one hundred percent (100%) of the rental charges.
      2. For a Late cancellation, the refund shall be between fifty percent (50%) and seventy-five percent (75%) of the rental charges, or may be denied where preparation, scheduling, or shipping activity has already occurred.
5. Cancellation Timing and Shipment After Request.
   1. A cancellation request is deemed submitted at the time the Renter submits the request through the Platform (Order thread), and not when reviewed or acted upon by the Vendor.
   2. If shipment, carrier handoff, or pickup occurs after a cancellation request is submitted, the following applies:
      1. If shipment occurs within one (1) Business Day after the cancellation request, the Order proceeds, and the cancellation request will generally not be honored.
      2. If shipment occurs more than one (1) Business Day after the cancellation request, the Vendor is deemed to have had sufficient time to review the request. The cancellation shall be treated as a Normal cancellation. Any refund shall be determined in accordance with the applicable cancellation terms set forth in these Terms.
6. Insurance Requirement; Order Decline. If the required COI is not provided by the Renter, or is provided by the Renter but not approved by the Vendor, prior to shipment or pickup, the Order may be declined and will not proceed and is not treated as a cancellation.
   1. Failure to Provide COI. If the Renter fails to provide the COI in sufficient time for the Vendor to review prior to shipment or pickup, the Order may be declined. In such cases, the Vendor may retain a portion of the Order Amount to account for reasonable administrative or scheduling impacts. Any refund shall be between eighty-five percent (85%) and one hundred percent (100%) of the rental charges, unless otherwise required by applicable law.
   2. COI Not Approved by Vendor. If the Renter provides a COI but the Vendor does not approve it, the Order may be declined. In such cases, any refund shall be between ninety-five percent (95%) and one hundred percent (100%) of the rental charges, unless otherwise required by applicable law.
7. Vendor-Initiated Cancellation. If the Vendor cancels an Order due to inability to fulfill the Order, the Renter is entitled to a full refund of the affected portion of the Order Amount.
8. No-Shows. If the Renter fails to accept delivery, pick up the Equipment, or otherwise complete the agreed handoff, the Vendor may treat the Order as a No-Show and cancel the Order. The Vendor may retain all or part of the Order Amount. Any amount retained shall not exceed the Order Amount. Any refund shall be between zero percent (0%) and fifty percent (50%) of the rental charges, unless otherwise required by applicable law.
9. Return / Refund Requests After Shipment or Pickup. Once shipment, carrier handoff, pickup, or transfer to the Renter has occurred, cancellation is no longer available. Refund outcomes are determined by the Vendor in accordance with these Terms and applicable law. The Renter must use the Platform’s Return / Refund request process for:
   1. standard end-of-rental returns with no refund; and
   2. issue-based requests where the Renter seeks a full or partial refund.
      1. In cases where the Equipment becomes inoperable during the rental period for reasons not caused by the Renter’s misuse, neglect, or unauthorized modification, any refund shall be determined based on the portion of the rental period affected and the impact on the Equipment’s functionality or intended use, in accordance with these Terms and applicable law.
      2. In cases where the Equipment delivered to the Renter is incorrect, materially not as described in the Listing, or unusable upon delivery, including where damage during outbound shipment materially affects the Equipment’s functionality or intended use, the Renter shall be entitled to a full refund of the affected rental charges, unless otherwise required by applicable law.
10. Early Returns. Returning Equipment before the scheduled End Date does not automatically shorten the rental period and does not automatically entitle the Renter to a full or partial refund of the Order Amount. Any refund for an early return is at the Vendor’s discretion unless otherwise required by law or expressly agreed between the Vendor and the Renter through the Platform.
11. Outbound Shipping Charges.
    1. Outbound shipping charges are refundable in the following cases:
       1. where an Order is declined prior to shipment or pickup;
       2. where a cancellation is approved prior to shipment, carrier handoff, or pickup;
       3. where the Vendor cancels the Order;
       4. where shipment occurs more than one (1) Business Day after a cancellation request is submitted and the cancellation is treated as a Normal cancellation; or
       5. where the Equipment is incorrect, materially not as described in the Listing, or unusable upon delivery, or where damage during outbound shipment materially affects the Equipment’s functionality or intended use.
    2. Outbound shipping charges are not refundable in the following cases:
       1. where shipment occurs within one (1) Business Day after a cancellation request and the Order proceeds;
       2. in the event of a No-Show;
       3. in cases of issue-based Return / Refund requests arising during the rental period;
       4. in cases of Early Return; or
       5. in standard end-of-rental returns with no refund.
12. Return Shipping Responsibility
    1. Return shipping shall be the Vendor’s responsibility in the following cases:
       1. where shipment occurs more than one (1) Business Day after a cancellation request is submitted and the cancellation is treated as a Normal cancellation;
       2. where the Equipment is incorrect, materially not as described in the Listing, or unusable upon delivery;
       3. where damage during outbound shipment materially affects the Equipment’s functionality or intended use; or
       4. where the Equipment becomes inoperable during the rental period due to normal wear and tear or other causes not resulting from the Renter’s misuse, neglect, or unauthorized modification.
    2. Return shipping shall be the Renter’s responsibility in the following cases:
       1. where shipment occurs within one (1) Business Day after a cancellation request and the Order proceeds;
       2. in the event of a No-Show;
       3. in cases where the issue results from misuse, negligence, unauthorized modification, or other breach of these Terms;
       4. in cases of Early Return; or
       5. in standard end-of-rental returns with no refund.
13. Taxes and Refund Processing. Sales tax is refunded only on the portion of the Order Amount that is actually refunded, as required by applicable tax law. Tax-related refund adjustments may be handled separately by the Platform or its administrators. Refunds, reversals, or adjustments may be processed through the payment provider, through administrative action on the Platform, or through a combination of both, depending on the payment flow and the nature of the adjustment.
14. Platform Role. 3D RENT hub provides the infrastructure for Orders, return requests, communications, and payment and tax-related transactions, but does not guarantee any particular cancellation or refund outcome and does not act as the decision-maker in Equipment-condition, performance, or use-related disputes between Vendors and Renters, except to the limited extent required to administer the Platform, applicable law, taxes, payment processing, or enforcement of these Terms.

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16. Vendor Obligations (Listings; Fulfillment)

1. Listings.
   1. The Vendor shall maintain good and marketable ownership free of liens or competing claims.
   2. Photos must accurately represent the actual item; generic or manufacturer images must be labeled “for illustration only” (preferably watermarked).
   3. Photos must not include people or unauthorized scenes from private locations or businesses.
   4. Vendors are responsible for rights or permissions to media; 3D RENT hub assumes no liability for IP, publicity, or privacy violations arising from Vendor-supplied media.
2. Fulfillment-Vendor Obligations.
   1. The Vendor shall review the Order thread for any cancellation requests before shipment.
   2. The Vendor shall ship the Equipment so that it is delivered or made available for pickup by the Start Date using adequate packaging.
   3. The Vendor shall include all accessories, cables, and components listed in the Listing or Order, including those required for the ordered configuration of the Equipment, if applicable.
   4. The Vendor may include setup or operating notes and RMA instructions with shipment or in the Order thread.
   5. The Vendor shall inspect returned Equipment within two (2) Business Days and shall itemize claims for damage, loss, or missing components.
3. Listing Accuracy and Remediation. Misclassified condition, misstated calibration or certification, undisclosed defects that materially affect the Equipment’s functionality or intended use, or missing items at delivery to the Renter or at pickup, may require corrective action (replacement, refunds, or cancellation) against the Vendor. 3D RENT hub may assist but is not a guarantor of Vendor performance.

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17. Prohibited Equipment Uses

1. Illegal or Unsafe Purposes. No illegal, fraudulent, or unsafe use; follow law and manufacturer instructions.
2. Hazardous Environments. No use in explosive, corrosive, radioactive, or otherwise hazardous environments beyond intended specs without written permission and proper mitigation.
3. Restricted Applications. No use in (a) nuclear facilities; (b) aircraft navigation, control or flight systems; (c) life-support, medical or emergency systems; or (d) activities where failure could reasonably cause death, injury, or severe environmental or property damage.
4. Compliance with Laws. No violations of export controls, sanctions, or anti-corruption laws (e.g., EAR, ITAR, OFAC).
5. Operator Conduct. No operation, transport, or handling under impairment (alcohol, drugs, or fatigue). Renter must ensure trained and qualified personnel and take reasonable precautions during setup, operation, transport, or return.

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18. Indemnity

1. Each party (the Indemnifying Party) will defend, indemnify, and hold harmless the other party, 3D RENT hub, and their respective affiliates, officers, directors, employees, and agents (the Indemnified Parties) from third-party claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) bodily injury, death, or property damage caused by the Indemnifying Party’s negligence or willful misconduct; (b) violation of law; (c) breach of these Terms, the Privacy Policy, or any Order; or (d) downtime, delay, or loss of production caused by the Indemnifying Party’s acts or omissions.
2. For Renters, this includes claims from use, operation, transport, handling, or possession during the rental. For Vendors, this includes claims from Listing inaccuracies, unsafe packaging or shipment, or misrepresentation of ownership, condition, or misstated calibration or certification.
3. This Section does not apply where a claim results from the sole negligence or willful misconduct of an Indemnified Party.

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19. Warranties; Disclaimers

1. Except as expressly stated in a Listing or Order, all Equipment is provided “AS IS,” “AS AVAILABLE,” and “WITH ALL FAULTS.” Vendors disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
2. 3D RENT hub provides the Platform “AS IS” and “AS AVAILABLE,” with no warranties regarding accuracy, reliability, availability, or security, and disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
3. 3D RENT hub does not control or guarantee User content, Vendor or Renter performance, or Equipment quality, condition, suitability, or performance. Third-party services (FedEx, Stripe, Avalara, Athos, etc.) are outside 3D RENT hub’s control and subject to their own terms and policies.

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20. Limitation of Liability

1. No Indirect or Special Damages. Neither 3D RENT hub, any Vendor, nor their affiliates shall be liable for indirect, incidental, special, punitive, exemplary, or consequential damages (including lost profits, business interruption, loss of data, or loss of use), even if advised of the possibility.
2. Vendor–Renter Cap. As between Vendors and Renters, each party’s total aggregate liability to the other under these Terms and any related Order is limited to the total amount of the Order giving rise to the claim.
3. Platform Disclaimer. 3D RENT hub has no liability for damages, losses, or claims relating to Orders, Listings, shipments, tax, payments, insurance arrangements, or interactions between Users; 3D RENT hub shall not be liable beyond amounts required by applicable law.
4. Exclusions from Cap. These limitations do not reduce or cap a Renter’s obligations to pay rental charges, taxes, deposits, shipping costs, insurance deductibles, or loss or damage liability up to RCV.
5. Vendor Claims Against the Platform. To the maximum extent permitted by law, Vendors agree that the Platform shall not be liable for any claims, losses, or damages, including bodily injury or property damage, arising out of or related to a Vendor’s Listings, Equipment, insurance decisions, rental transactions, or interactions with Renters.

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21. Insurance Partner and Third-Party Services

1. Insurance, payment processing, shipping, tax calculation, and related services are provided by independent third parties (e.g., Athos Insurance, Stripe, FedEx, Avalara), subject to their own terms and privacy policies.
2. Links, integrations, or APIs are for convenience and do not constitute endorsement, sponsorship, or warranty by 3D RENT hub.
3. Questions, issues, or disputes about third-party services must be directed to the applicable third-party service provider; 3D RENT hub has no responsibility or liability to resolve or mediate them.

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22. Privacy; Data Security; Feedback and Reviews

1. Privacy Policy. Use of personal information is governed by our , which is incorporated into these Terms.
2. Data Security and Communications. Users shall not transmit sensitive personal data (payment cards, government IDs, health info, passwords) through Order threads or attachments. 3D RENT hub implements commercially reasonable safeguards but cannot guarantee absolute security.
3. Feedback. By submitting feedback through the Platform or otherwise providing feedback to 3D RENT hub, the User grants 3D RENT hub a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, display, distribute, and incorporate it without compensation or attribution, subject to the Privacy Policy.
4. Reviews. Reviews must be honest, relevant, and lawful. 3D RENT hub may moderate or remove reviews in its discretion; opinions expressed are those of their authors only.

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23. Suspension; Termination

1. Suspension or Termination by 3D RENT hub. 3D RENT hub may suspend, restrict, or terminate access to an account or remove Listings without prior notice or explanation for reasons including suspected fraud, non-payment, safety or security risks, IP violations, policy breaches, breach of these Terms, misuse of reviews (including false, misleading, or abusive reviews), misleading or inaccurate information, or legal noncompliance.
2. Effect of Termination. Termination does not affect existing Orders, accrued obligations, rights to collect amounts due, or the return of the Equipment to the Vendor.
3. Data Retention and Legal Rights. 3D RENT hub may retain account, transaction, or communication information as necessary to comply with applicable law, facilitate dispute resolution where required by law, enforce these Terms, or maintain business records.
4. Voluntary Termination. Users may request account closure at any time; obligations for active Orders, unpaid fees, or pending claims remain.
5. No Liability. 3D RENT hub is not liable for losses stemming from suspension, restriction, termination, Listing removal, or account deactivation.

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24. Dispute Resolution; Governing Law; Class Action Waiver

1. Governing Law. These Terms and rental contracts formed through the Platform are governed by Minnesota law (conflict-of-law rules excluded).
2. Arbitration. Any dispute arising out of or relating to these Terms or the Platform (including disputes a Vendor or Renter seeks to bring against 3D RENT hub) shall be resolved by binding arbitration under the Federal Arbitration Act and AAA Commercial Rules. Venue is Hennepin County, Minnesota, unless agreed otherwise. Either party may seek injunctive or equitable relief in court for IP rights, confidentiality, or payment enforcement.
3. Class Action Waiver. Proceedings must be conducted on an individual basis; class, collective, or representative actions are waived.
4. Vendor–Renter Disputes. Vendor and Renter will first try to resolve shipping, delivery, or pickup, damage, or billing issues in the Order thread. 3D RENT hub may assist but is not obligated; Vendor remains the decision-maker for Equipment-related determinations.

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25. Notices; Changes; Miscellaneous

1. Notices. 3D RENT hub may send notices through the Platform, by email to the address on file, or by other reasonable means. Users must keep contact info current and review the notices promptly.
2. Changes to Terms. 3D RENT hub may update these Terms. Material changes apply prospectively from posting; continued use constitutes acceptance.
3. Force Majeure. Neither party is liable for failure or delay caused by events beyond reasonable control (acts of God, disasters, labor disputes, wars, terrorism, epidemics, government actions, network outages, etc.).
4. Assignment. Users may not assign or delegate rights or obligations without 3D RENT hub’s prior written consent. 3D RENT hub may assign to an affiliate, acquirer, or successor without restriction.
5. Severability; No Waiver. If a provision is invalid or unenforceable, the remainder continues in effect. Failure to enforce is not a waiver.
6. Entire Agreement; Survival. These Terms (with incorporated policies and Orders) are the entire agreement and supersede prior proposals or representations. Provisions that shall survive (fees, indemnities, limitations, ownership, dispute resolution) survive termination.

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26. Contact and Effective Date

1. Questions about these Terms, the Platform, or your account may be directed to: 3D RENT hub / PARWORKS LLC — Email: contact@3drenthub.com.
2. These Terms are effective as of April 12, 2026 and supersede any prior versions.

End of Terms of Service

Version 1.67

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