Knowledge Base

Cancellations, Declines, No-Shows & Refunds (Overview) Important: This article is provided for general overview and guidance only and does not replace the official Terms of Service , which govern use of the Platform. This page provides a simplified overview of how cancellations , order declines , no-shows , and return / refund requests...

Returns & RMA (How It Works) Important: This article is provided for general overview and guidance only and does not replace the official Terms of Service , which govern use of the Platform.   This article explains how to request a return on 3D RENT hub , including: Standard RMA (end-of-rental return) Refund requests...

Important: This article is provided for general guidance only and does not replace the official Terms of Service , which govern use of the Platform.   Whether you're renting equipment or listing it as a vendor, understanding insurance is key to protecting everyone involved. This guide explains the available insurance options, outlines...

How It Works Important: This article is provided for general guidance only and does not replace the official Terms of Service , which govern use of the Platform.   3DRENThub is a B2B marketplace designed for equipment renting — and more . We connect professional users with trusted vendors offering high-value equipment for metrology, reality...

Vendor Guide: How to List Your Product for Rental Important: This article is provided for general guidance only and does not replace the official Terms of Service , which govern use of the Platform.   Welcome to 3D RENT hub! This guide will walk you through how to list your product correctly. Before You Begin Start by filling in the...

Overview of FedEx Shipping Options Important: This article is provided for general guidance only and does not replace the official Terms of Service , which govern use of the Platform.   This article provides a general overview of the different FedEx shipping services, including delivery details and service types. Please note: While we strive...

Sales Tax Guide for 3D RENT hub Important: This article is provided for general guidance only and does not replace the official Terms of Service , which govern use of the Platform.   Making Rentals Simple, Secure, and Compliant Navigating sales tax rules can feel complicated, especially when renting high-value equipment online. At 3D...